Sounds Air operates a scheduled air service in Picton, New Zealand with a fleet of Caravans
IndigoSat - Aircraft tracking
www.indigosat.com
International Safety Systems - SMS
www.safeware.com.au
Satcom1 - Satellite communications
www.satcom1.com
Clickatell - Mobile text messaging
www.clickatell.com
Box - Document management
www.box.net
Payment Express - Credit card gateway
www.paymentexpress.com
Call Centre Bookings - Call Centre Bookings
www.callcare.co.nz
Sounds Air has operated a scheduled air service between Wellington, at the bottom of the North Island, and Picton at the top of the South Island of New Zealand since 1986. Historically we utilized a paper based booking system which had a great deal of limitations in being efficient and providing the correct information to staff and pilots.
A chance meeting with one of our regular passengers, Neil Middleton from Contact Technology Ltd. provided Sounds Air and Contact Technology with the ability to develop a system that small airlines could use to book passengers over the phone. Over the next two years the system was developed from scratch to the now third generation Takeflite.
Sounds Air has gone from a manual cash, or credit swipe business, operating 7 a.m. to 6 p.m. to a 24 hour business where 25% of our passengers book after hours via our website and all now pay utilising our payment gateway.
The savings that this have given Sounds Air is immeasurable, not only financially, but also it frees up staff resources to concentrate on what staff are good at, operating the business and providing customer support. The computer system does what its good at, deal with numbers.
Takeflite will revolutionise any business that uses it, it is that good.
Andrew Crawford
